One day I found a mobile phone left in an apartment after the guest had already checked out. I was worried that our guest would have a problem if he needed to call any of the contacts in this phone, so we tried to reach him from the contact information that we had, but without success.
However, we found his daughter’s telephone number, so I rang her on my phone. His daughter told me that her father was away on business in many countries and she didn’t really know where he was. So I told her about the phone that he left with us. She thanked us and asked us to keep it for the time being. A few days later, her father rang us and was very thankful for what we did. He had been looking for his mobile phone because he had a lot important information stored in it.
He was very impressed that we cared so much. Now the phone is returned, but the pleasure in helping this guest will remain with me forever.
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